Let’s start with are you local to this area?
Yes, we service all of Las Vegas.
Tell me about your business. What does your company offer its clients?
We are a full-service trash removal company. If you have junk, trash, or need anything gone we do everything for you. We have the equipment to load it up, we have the dumpsters to haul it all to the landfills, and we have the man-power. We also do hoarding clean-outs, we do estate clean-outs and move-out clean-outs.
What made you decide to start your own business versus working for someone else and when did you start your business?
We started setting everything up in July of last year. We have always wanted to have our own business but we wanted to find the right fit for us. Funny, how I got into this was through You-Tube. I watched videos of other people’s junk removal businesses, I researched them and reached out to them a and found that this was actually a great start-up company. I used to work in construction as a superintendent. I have always wanted to do my own thing, run my own business, take my own action.
Is there anything you might have done differently to overcome challenges and to meet your business goals in a more efficient amount of time?
I am happy with the way things have been going. A little bit more money in the beginning would have been nice. Using all of my own money was hard. Starting off small, not knowing how to run a business, there have been a few learn curves but we are getting there.
Where do you see your business moving forward in 2020?
We are going to be getting busy. Spring time is coming up and we plan on being ready.
Spring cleaning is huge for us. Everyone wants to start cleaning, getting rid of stuff, being able to use their spaces again. We are slow from December through March. Our hours are from 9:00am to 6:00pm Monday through Saturday, Sunday is by appointment only.
If a potential customer had to pick from three different businesses providing what you provide, what would make your business stand out and make them choose your company over the others?
When I worked as a superintendent in construction I found the greatest lack was in communication. So, I decided to make communication with our customers my number one focus. Reliability is another quality that helps us to stand out. Not only do we show up on time we have systems in play with constant communication with our customers so they know all that is going on at all times. And, of course being proven trustworthy is something we pride ourselves on and build upon constantly. You can see that in our reviews.
Do you like already have reviews going out on google and Facebook?
Yes. We use both google and Facebook.
What is the number one way you are currently bringing in new clients?
We are constantly advertising all over the internet. Our asset is social media. Facebook, Instagram, and our website. Social media has been really great for us. Our You-tube site is doing really well also. We do Facebook ads and post on our Facebook page, and share it out to all the groups.
Has the internet and technology played a big part in making your company successful?
Yes, because we are able to reach more people faster.
Where do you see your business in the next year? What role do you want to play in your business and what are your dream for your business?
I want to continue giving back to our community. I want to get more involved. This Christmas we are giving away toys to community kids . I want to keep growing. I want to scale and I know that in order to do that I have to get rid of the trucks and learn to mange the business without them. That’s going to take some time. We are getting two new trucks, a trailer, and hiring two new employees by January/February. I want us to keep growing. Our goal is to be off the trucks by year three. We have one truck and one trailer and one employee right now. But like I said, we will be expanding and by this March we will be ready with new trucks and equipment and more employees.
Supreme Empire Junk Removal's:
Phone : 702-449-1223
Thank you Joe at Supreme Empire Junk Removal for sharing your story of success with the Las Vegas Business Review and our community.