Category: Beauty

The Cut And Color Lounge Renaissance Hotel Las Vegas

11/1/2019

So let’s start with you are you from this local area?
I'm originally from Ohio.

Tell me about your business. What does your company offer its clients?
We offer hair care, nail care, facials, massage, waxing including body waxing makeup, and retail products. We are a full-service salon.

When did you start your business?
April 22, 2017. We were previously in the Boulevard Mall. We were asked to come to the Renaissance Hotel to provide multiple services.. We service Las Vegas and Henderson area.

What made you decide to start your own business vs. working for somebody else? When did you begin your business?
I have been in this industry since 1982. I opened my first salon in 1984. I am very familiar with this industry and the need for good quality personal services.

Looking back, what was the most difficult challenge you had to face?
The construction process was insane. It was projected to be completed by March 19 but was not complete until September 3. It was difficult. There were a lot of unnecessary delays. It was a challenge for me to keep the brand alive during that process because I was not able to operate in the Boulevard Mall after January 18 and because of our contract restrictions. That was the most difficult part.

How many square feet is your salon?
1500 sq feet . It’s pretty much like a salon and day spa.

What do you feel is the toughest part right now in having a business in 2019?
You have to keep up with the employment laws vs contractors. I would say the different laws that pertain to business owners either employment laws or tax laws, all the ins and outs of that is really complicated.

If a potential customer has to pick from 3 different businesses providing what you provide, what would make your company really stand out, and they choose your company over the others??
We are multi-cultural. We do all ethnicities and we provide a wide range of services. We are a true full-service salon.

What is the number 1 way you currently bring in new customers?
We have reviews on yelp, google, and trip advisor. We offer such good customer service that I have actually gotten clients who are repeat visitors from Hawaii, Canada, Mexico, and all over the world as far away as Egypt. A customer is invaluable. Your staff is invaluable. You have to create a culture that addresses both. You have to take good care of your team and take good care of your customers.

Has internet technology played a big part in your growth, and making your company more successful??
The internet is invaluable to any business nowadays. It has been interesting learning the ins and outs of quality SEO, website, and back-end. I have really gotten into it the last couple of years. Internet is the only way. It’s all about internet and technology today.

Do you have SEO for your website or do you mostly use reviews from google and yelp?
Yes, we do. We have all together right now like eighty reviews but we are trying to get into the hundreds. We are constantly asking for feedback whether it’s good or bad. It will help to improve our business.

Do you have Instagram posting as well?
Yes, we do. I just started it recently. I’m a bit older so all of this new technology is hard but I am getting used to it.

Do you own the website or do you have some one that does it?
I do it all myself.

Where do you see your business in the next year? What is your dream? What Role do you play?
All my life my Dad would tell me that I needed to be a manager in management. To step away from the chair. I used to get offended when he would tell me that because doing hair has always been my passion. I have loved it since I was five years old. As I get a bit older I kind of understand what he was saying. I do anticipate being less hands on physically in the salon, operating behind the chair and be more out in the world creating other opportunities. I plan on very soon opening the cut and color salon and bath house in West Las Vegas.

Are you planning on opening a chain of businesses?
Not really a chain, more like a couple little links. We anticipate opening up other locations. Eventually opening one in Henderson because I live here.

So, you are planning on stepping more into the management role as your business moves forward?
Yes. It has a lot to do with age. I am fifty-seven years old. To be here physically be present in the salon on a regular basis is taxing. I would like to spend more time on SEO, website, back-end. I am getting better and better at it and the internet is the way to go. I want to make use of my latter years to incorporate some of my visions, ideas that I have had for a long time before it’s too late.

The Cut And Color Lounge:
Phone : 702-837-0388
Website: www.thecutandcolorlounge.biz
Email: emilydmatthews111@gmail.como@VegasDPC.comnfo@VegasDPC.com
Instagram: www.instagram.com/thecutandcolorlounge/

Thank you Emily at The Cut And Color Lounge for sharing your story of success with the Las Vegas Business Review and our community.

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Trifecta HVAC

9/9/2019

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Trifecta has fifty years of combined professional experience in both residential and commercial HVAC services with over 15,000 jobs successfully completed. This company’s goal is to provide outstanding HVAC services with the highest level of honesty and integrity and a mission to prioritize customer comfort with customized solutions. Trifecta has an impressive list of services including air conditioning installation and repair, air duct installation and repair, heater installation and repair, furnace installation and repair, ductless air conditioner service, flame sensor repair, thermostat repair.

         They certainly value outstanding customer service and go above and beyond what is expected.  Their staff are professional, friendly, and experienced factory trained employees, no sub-contractors. At Trifecta employees and customers are treated like family. They are a five-star customer rated Yelp company with a maintained 98% customer satisfaction rating providing top quality workmanship, state of the art HVAC equipment and unparalleled customer service to their local community. Trifecta is also a Trane Comfort Specialist Dealer enabling them to provide a superior level of quality and service.

         Trifecta’s experienced technicians provide free in-home estimates on equipment, ductwork installation and or replacement and repair. We provide money saving coupons and specials.

         Trifecta has the needed knowledge and manpower to fully service  anyone who has residential and or commercial HVAC needs. They have attained the Trifecta of temperature control, achieving perfect indoor climates for homes and commercial properties across the area. They totally believe that home comfort is essential to our quality of life. All homes are not the same, that is why Trifecta is dedicated to providing you with custom-tailored solutions that will best fit your needs and wants.

         Trifecta’s Mission Viejo HVAC technicians will work quickly to diagnose issues with heater and or air conditioning and provide cost effective solutions. Every member is licensed, bonded, and insured. No matter how complex, Trifecta ensures a positive experience for every customer.

         Trifecta takes steps to protect indoor air quality preventing respiratory infections, asthma, allergies, and pulmonary disorders,  providing routine maintenance for HVAC systems to ensure indoor air quality using effective methods of protection. Maintenance provides system longevity and helps to save money on monthly energy bills and help avoid more expensive repairs. Preventative maintenance plans include Heatsmart and Coolsmart plus Spring and Fall maintenance and, annual air conditioning and furnace maintenance which includes discounts on repairs and diagnostics, priority scheduling and service, auto pay, and one year parts and labor warranty.

         Fortunately, Trifecta offers financing options to suit you with easy term payments. A skilled and trained comfort specialist will come to your home or business see what you need and want, give you all your options available and help you decide which system fits your needs and budget. Financing, with approved credit, takes only a few minutes. Pay over time with a simple application process and competitive credit limits.  Trifecta partners with federal, state, and local governments to help make efficiency upgrades to your heating and cooling systems more affordable for homeowners. And, Trifecta is proud to be a Ygrene Register Contractor. Ygrene improves the environment and strengthens communities by removing barriers to financing energy efficiency for residential and commercial properties. A system of financing that helps make improvements and reduce carbon emissions.

         Trifecta is dedicated and committed to doing their very best, in every way possible, to their customers, their employees, and their community. They are honored to serve today and in the future. Trifecta is not a member of Better Business Bureau and has had one complaint in last three years.  One complaint closed in last twelve months. Violation of do not call list.

         Trifecta shows and impressive 4.9 stars out of twenty-five on facebook, 4.5 out of ninety-nine on yelp, 4.6 out of eleven on google, and 5 out of fifty on birdey.

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The Cut And Color Lounge Renaissance Hotel Las Vegas

Trifecta HVAC

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