 Las Vegas is an icon when it comes to hosting trade shows, conventions, and expositions. Heather Phillips is the proud owner of Booktradeshows LTD. Their business is in Las Vegas off of Windmill Lane and Bermuda Road. Booktradeshows was up and running and legal in February 2019. Heather is originally from Alaska then lived in Washington State for some twenty years before moving to Las Vegas. She has been an entrepreneur and business owner most of her life with experience in the insurance, legal, and mortgage industries, also working street fairs and county fairs and carnivals. Heather admits that she did not choose this business, it chose her. With experience in networking, understanding people and of building trust, while being able to maintain business relationships, Heather fine tunes the customer needs to make it all come together. Booktradeshows.com is a booking company for exhibitor and sponsor booths at trade expos, conventions, and trade events for various profit and non-profit industries. Her services are available within the United States and internationally. Heather operates her company on three cornerstones. The first cornerstone being to develop a positive family orientated working and business relationship with businesses of all sizes. This is to help navigate the world of exhibition hall, booth booking, including brokering and business concierge services. First answer the important question, is the purchase event worth your company’s investment as an exhibitor? Heather believes that in a holistic sense, a customer is not just a company, we become an extension of that company, a division of that company. Booktradeshows.com has relationships with exposition companies and event planners in many different industries, creating more opportunities to reach potential new customers. The second cornerstone is staffing. Where your company does not have staff, we take care of that for you. Workers, artists, entertainers, authors, motivational speakers, whatever your show managers need. Also, if you need printing work, we have local print shops ready to assist. The third cornerstone is we work with businesses to ease the chaos of, and to help navigate the challenges of booth booking. We are here to help companies make informed decisions and create clear solutions. Our event managers get to know you and your company. Together, with our customer service team, all the research is done for you. This way we are making it faster and easier to make decisions and eliminating unneeded and excess expenses. Booktradeshows.com innovation, passion, and superior customer service equals consumer satisfaction and company success. This sets us apart from competing businesses. The biggest challenge was being new to Las Vegas. Even though it is a vast city, Las Vegas is very small in the business sense, a very close-knit community. Another challenge was understanding websites, SEO, google reviews, and social media. Hiring a professional who specializes in this proved to be invaluable. Technology has been the biggest part in allowing access to people across the globe, virtually allowing us to use all of our senses. Most of our new customers come through referrals. Networking is a huge asset! Heather stated, "Next year, 2020, we are going to grow. There are so many trade shows in Las Vegas and there is a lot involved in having access to all the trade shows which is what we provide. The plan is to hire new event managers, more customer service team members, and to move into a bigger building here in town. To continue to work tirelessly, to cultivate new business opportunities while expanding in the global marketplace. Continuing to be a valuable resource to customers and be a bigger impact here in Las Vegas. The most exciting part about 2020 is that Booktradeshows.com has partnered up with a non-profit to do a brand-new format for conventions. A virtual exhibition on behalf of non-profits in building relationships. It will be a ninety-day virtual trade event with some traditional aspects woven into it. This is the wave of the future. Very exciting to be a part of. Technology is changing everything. We will be launching a lot in 2020. Booktradeshows has the experience, knowledge, and skills to help decide first and foremost if the purchase event is worth your company’s investment as an exhibitor, and whether or not a global trade event is for your company." If the answer is yes, this company can make it happen. Bookingtradeshows.com will become an invaluable resource and asset to meet all of your company’s needs. Understand your goals, have a detailed plan, formulate a strategy, establish target markets and destinations that fit your business will help to ensure the achievement of your company’s goals.  BookTradeShows.com: Phone : 702-684-7079 Website: www.booktradeshows.com Email: heather@booktradeshows.com Facebook: www.facebook.com/booktradeshows Instagram: www.Instagram.com/booktradeshows Thank you Heather at BookTradeShows.com for sharing your story of success with the Las Vegas Business Review and our community.
 So let’s start with you are you from this local area? I'm originally from Ohio. Tell me about your business. What does your company offer its clients? We offer hair care, nail care, facials, massage, waxing including body waxing makeup, and retail products. We are a full-service salon. When did you start your business? April 22, 2017. We were previously in the Boulevard Mall. We were asked to come to the Renaissance Hotel to provide multiple services.. We service Las Vegas and Henderson area. What made you decide to start your own business vs. working for somebody else? When did you begin your business? I have been in this industry since 1982. I opened my first salon in 1984. I am very familiar with this industry and the need for good quality personal services. Looking back, what was the most difficult challenge you had to face? The construction process was insane. It was projected to be completed by March 19 but was not complete until September 3. It was difficult. There were a lot of unnecessary delays. It was a challenge for me to keep the brand alive during that process because I was not able to operate in the Boulevard Mall after January 18 and because of our contract restrictions. That was the most difficult part. How many square feet is your salon? 1500 sq feet . It’s pretty much like a salon and day spa. What do you feel is the toughest part right now in having a business in 2019? You have to keep up with the employment laws vs contractors. I would say the different laws that pertain to business owners either employment laws or tax laws, all the ins and outs of that is really complicated. If a potential customer has to pick from 3 different businesses providing what you provide, what would make your company really stand out, and they choose your company over the others?? We are multi-cultural. We do all ethnicities and we provide a wide range of services. We are a true full-service salon. What is the number 1 way you currently bring in new customers? We have reviews on yelp, google, and trip advisor. We offer such good customer service that I have actually gotten clients who are repeat visitors from Hawaii, Canada, Mexico, and all over the world as far away as Egypt. A customer is invaluable. Your staff is invaluable. You have to create a culture that addresses both. You have to take good care of your team and take good care of your customers. Has internet technology played a big part in your growth, and making your company more successful?? The internet is invaluable to any business nowadays. It has been interesting learning the ins and outs of quality SEO, website, and back-end. I have really gotten into it the last couple of years. Internet is the only way. It’s all about internet and technology today. Do you have SEO for your website or do you mostly use reviews from google and yelp? Yes, we do. We have all together right now like eighty reviews but we are trying to get into the hundreds. We are constantly asking for feedback whether it’s good or bad. It will help to improve our business. Do you have Instagram posting as well? Yes, we do. I just started it recently. I’m a bit older so all of this new technology is hard but I am getting used to it. Do you own the website or do you have some one that does it? I do it all myself. Where do you see your business in the next year? What is your dream? What Role do you play? All my life my Dad would tell me that I needed to be a manager in management. To step away from the chair. I used to get offended when he would tell me that because doing hair has always been my passion. I have loved it since I was five years old. As I get a bit older I kind of understand what he was saying. I do anticipate being less hands on physically in the salon, operating behind the chair and be more out in the world creating other opportunities. I plan on very soon opening the cut and color salon and bath house in West Las Vegas. Are you planning on opening a chain of businesses? Not really a chain, more like a couple little links. We anticipate opening up other locations. Eventually opening one in Henderson because I live here. So, you are planning on stepping more into the management role as your business moves forward? Yes. It has a lot to do with age. I am fifty-seven years old. To be here physically be present in the salon on a regular basis is taxing. I would like to spend more time on SEO, website, back-end. I am getting better and better at it and the internet is the way to go. I want to make use of my latter years to incorporate some of my visions, ideas that I have had for a long time before it’s too late.  The Cut And Color Lounge: Phone : 702-837-0388 Website: www.thecutandcolorlounge.biz Email: emilydmatthews111@gmail.como@VegasDPC.comnfo@VegasDPC.com Instagram: www.instagram.com/thecutandcolorlounge/ Thank you Emily at The Cut And Color Lounge for sharing your story of success with the Las Vegas Business Review and our community.
 Let’s start with are you local to this area? Yes, we service all of Las Vegas. Tell me about your business. What does your company offer its clients? We are a full-service trash removal company. If you have junk, trash, or need anything gone we do everything for you. We have the equipment to load it up, we have the dumpsters to haul it all to the landfills, and we have the man-power. We also do hoarding clean-outs, we do estate clean-outs and move-out clean-outs. What made you decide to start your own business versus working for someone else and when did you start your business? We started setting everything up in July of last year. We have always wanted to have our own business but we wanted to find the right fit for us. Funny, how I got into this was through You-Tube. I watched videos of other people’s junk removal businesses, I researched them and reached out to them a and found that this was actually a great start-up company. I used to work in construction as a superintendent. I have always wanted to do my own thing, run my own business, take my own action. Is there anything you might have done differently to overcome challenges and to meet your business goals in a more efficient amount of time? I am happy with the way things have been going. A little bit more money in the beginning would have been nice. Using all of my own money was hard. Starting off small, not knowing how to run a business, there have been a few learn curves but we are getting there. Where do you see your business moving forward in 2020? We are going to be getting busy. Spring time is coming up and we plan on being ready. Spring cleaning is huge for us. Everyone wants to start cleaning, getting rid of stuff, being able to use their spaces again. We are slow from December through March. Our hours are from 9:00am to 6:00pm Monday through Saturday, Sunday is by appointment only. If a potential customer had to pick from three different businesses providing what you provide, what would make your business stand out and make them choose your company over the others? When I worked as a superintendent in construction I found the greatest lack was in communication. So, I decided to make communication with our customers my number one focus. Reliability is another quality that helps us to stand out. Not only do we show up on time we have systems in play with constant communication with our customers so they know all that is going on at all times. And, of course being proven trustworthy is something we pride ourselves on and build upon constantly. You can see that in our reviews. Do you like already have reviews going out on google and Facebook? Yes. We use both google and Facebook. What is the number one way you are currently bringing in new clients? We are constantly advertising all over the internet. Our asset is social media. Facebook, Instagram, and our website. Social media has been really great for us. Our You-tube site is doing really well also. We do Facebook ads and post on our Facebook page, and share it out to all the groups. Has the internet and technology played a big part in making your company successful? Yes, because we are able to reach more people faster. Where do you see your business in the next year? What role do you want to play in your business and what are your dream for your business? I want to continue giving back to our community. I want to get more involved. This Christmas we are giving away toys to community kids . I want to keep growing. I want to scale and I know that in order to do that I have to get rid of the trucks and learn to mange the business without them. That’s going to take some time. We are getting two new trucks, a trailer, and hiring two new employees by January/February. I want us to keep growing. Our goal is to be off the trucks by year three. We have one truck and one trailer and one employee right now. But like I said, we will be expanding and by this March we will be ready with new trucks and equipment and more employees.  Supreme Empire Junk Removal's: Phone : 702-449-1223 Website: www.supremeempirellc.com Email: jcisneros@supremeempirellc.como@VegasDPC.comnfo@VegasDPC.com Facebook: www.facebook.com/supremeempirellc Instagram: www.instagram.com/supreme_empire_junkremoval/ Thank you Joe at Supreme Empire Junk Removal for sharing your story of success with the Las Vegas Business Review and our community.
 Let’s start with you are you from this local area? I am local here in Las Vegas for five years now. I moved here from San Diego. Now tell me about your Vegas Direct Primary Care business. What does your company offer its clients? The premise of this care is to work directly for my patients. It’s a flat fee like a gym membership or Netflix. The Netflix of healthcare. I am available to you, you can call me, email me, text me, FaceTime me, you can come into my office to see me, or if you are super sick, I will come to you. Because I am a physician and am able to offer you care without copays, deductibles, or pre-authorizations. I get to be a physician. That’s all I know how to do and it’s amazing because I removed the middle man dealing directly with supplier. I’ve actually acquired contracts with local labs for 90% less than their prices. You can a whole panel of labs done like you get for annual exams. You can get the whole kitten kaboodle for less than $40.00. I also have contracted with local imaging centers so I can get x-rays for like $23.00 next day, I can get can scans for less than $50.00 next day, I can get an MRI for less than$200.00 next day and I don’t have to worry about pre-authorizations leaving more time for patient care. And the final thing I do at Vegas Direct Primary Care I dispense my own medications. In my office I have anti-biotics, anti-inflammartories, medicines for high blood pressure, high cholesterol, high blood sugar, for pennies on the dollar. I go direct to the manufacturer. I can get a ninety -day supply of blood pressure medication for $5.00. What are your monthly fees? For ages 0-10 $25.00 per month and I ask that a parent also join, for ages 22-25 $50.00 and a parent join or a college ID because I know a lot of students do not have healthcare, everyone else is $100.00 per month. It’s an option. Do you do just one-time visits? No, I cannot do one-time visits. It is not cost effective and my incentive is for you to join my Vegas Direct Primary Care family so I can take care of your healthcare needs and well being. So, what made you decide to start your own business versus working for someone else and when did you start your business? I opened my business four months ago. I trained at Northwestern at Family Practice and I did an extra year fellowship at Rush in geriatrics or senior care and I found that practicing medicine had seriously changed since I had been in training two years earlier. I have been a physician for fifteen years. I was trained to be a physician to take of a person body mind and soul. The healthcare system is broken and I was trained to help people and I could not do that within the current healthcare system. So, I actually left practicing medicine for about a year. I’ve actively been volunteering with an organization called Volunteers in Medicine Southern Nevada. It is a non-profit organization that helps people that have kind of fallen through the healthcare cracks and basically give them free healthcare. I found that when I was doing, practicing medicine and helping people, I absolutely loved it. That Is my passion. To help people. I realized that I am where I need to be but I was at the wrong place doing it. I had to step back and re-evaluate. I found that this concept of care called Direct Primary Care has been spreading across our nation. There are currently only four here in Las Vegas. I am here to be an option, to educate people that they do indeed have options. We are taking back practicing medicine with this concept. With Direct Primary Care you have affordable available healthcare when you need. You receive care in a timely manner and you will have piece of mind that you always have a healthcare professional as your advocate. What made you choose this line of business? Direct Primary Care is the wave of the future. We do have various specialists and surgeons that are going to be doing this as well who will charge a flat fee all access. We want to promote prevention of care. We want people to stay healthy and remain healthy. Unfortunately, in our country we are quick to diagnosis disease and manage disease and this is not what we do at Direct Primary Care. Our focus has always been on prevention. For our practice, our firsts visits are about one to one and a half hours. During that visit I will get to know you, what you eat, where you are, what you are doing, who your relationships are with. That is all a part of your healthcare and well-being. Because I am Persian I actually practice Eastern medicine as well as Western medicine which gives me the ability to give people advice on how to keep themselves healthy and keep living a healthy lifestyle and make educated choices. Western medicine teaches how to treat the disease while Eastern medicine teaches how to prevent disease. So, looking back what was the most difficult challenge you have had to face? As a physician it’s very difficult on a daily basis to hold people accountable. With a lot of things happening in the world I think people don’t take care of themselves as well as they should and could. I am always challenged by different industries that are out there and are not helpful in health. Telling someone that their health is poor or coming to the point where I have to tell them something terrible like a cancer is still never ever easy. I, we, prefer to focus on prevention. We live in a world and time now where we are rushing and hurrying, eating bad foods, not exercising, worrying about everyone and everything. This all causes inflammation in our body. Inflammation is the number one cause of disease. Again-Prevention! I have been blessed in that most of my patients have been very receptive to Direct Primary Care concept and to me. I get emotional. I took the initiative to step out because I feel like as me one person if I can make a difference in a few people’s lives than I have done what I needed to do on this earth. Thinking back to day one can you think of anything you may have done differently to overcome challenges and met your business goals in a more efficient amount of time? Challenge has been bringing this to fruition because it is new and because I don’t have a budget to finance marketing. I think I maybe could have started sooner to educate people about this concept. I am very active on social media trying to get our message out. I do have meet and greets also. You can have a three month trial no obligation. It is challenging but fun. Do you have a receptionist? No, just me. I want to keep this about quality not quantity and keep overhead low which equals low costs to patients. You have to consider when working for insurance a physician will see thousands of patients. My current patient load is around three hundred and I share an office space. Where do you see your business going forward in 2020? 2020 is going to be an amazing year! I hope to be able to educate more people in our city about their options, I hope to given back to our community, and to be an advocate for healthcare overall and to let people know that you don’t have to go without your medicines, go without lab tests, wait for months, and you don’t have to pay thousands of dollars. We are here, we are accessible. We want to be real physicians again, to be family doctors and take the art of practicing medicine back. Word of mouth is the best way to get this message out there. I would also like to expand my services. I offer my services to the Veterans, non-profit organizations, and anyone that is struggling. I can’t say no. I believe that physicians are chosen. The extensive education and training we go through is not for everyone. If you give me three months, if you can invest in yourself, I have found a way to offer you healthcare inexpensively and time efficiently. Every single person is worth it. VIP healthcare for everybody. How did you stumble onto to this? I am a huge fan of social media. I saw on Facebook that thousands of physicians all around the country that had already started Direct Primary Care businesses and I found a mentor. If a potential patient had to pick from three different businesses providing what you provide, what would make your business standout and make them choose your company? I care. I totally care. I think that is the biggest point of differentiation. I am a physician with fifteen years of experience that is available to them with a passion for helping people. I am on their side. What is the number one way you are currently bringing in new patients? Word of mouth! Also, social media which includes my website Vegas Direct Primary Care, and Facebook page and Instagram. Has internet and technology played a big part with your growth and making your company more successful? Definitely! It’s all I got right now aside from this and word of mouth. I may start blogging. Where do you see your business next year? What role do you want to play and why? Specifically, in this city of Las Vegas I want to continue to be a healthcare advocate for everyone and see my business grow. I hope to be able to continue to educate the people in our city about this option & continue to give back to our community as much as possible. I care, I love being a family doctor, I love what I do and I am passionate about it. I want people to see me as very honest, as someone they can trust to come to with any questions they have, and as a great resource who is available to them. It’s important to have someone like that on your side. Would your role, even if you had your full max of patients, still stay the same as far as being a physician, handling calls, answering emails? That is my goal. Right now I do all of that and more. Like I said we are trained to take care of thousands of patients so if I keep it at a lower population, I can give a better quality of care. If the need for more staff arises, I will address that issue. I want to keep it all about my patients and keep everything affordable and accessible for and to everyone.  Vegas Direct Primary Care contact information : Phone : 702-829-0478 Website: www.vegasdpc.com Email: info@vegasdpc.comfo@VegasDPC.comnfo@VegasDPC.com Facebook: www.facebook.com/vegasdpc Instagram: www.instagram.com/vegasdirectprimarycare/ Thank you Dr Ati Hakimi at Vegas Direct Primary Care for sharing your story of success with the Las Vegas Business Review and our community.
 Have an outside event coming up in the desert where you need to entertain adults and children? Or are you ready to give your kids one of the most entertaining birthday parties. Where you can entertain children of all ages and they’ll be talking about it for weeks to come? Let us introduce you to A Bounce Above The Rest. A Bounce Above The Rest offers the complete package, from bouncey houses, waterslides, foam parties, party rental supplies, games, tables, chairs, concession stands, and all your party supplies to ensure your guests have a blast. Owner, Gary has such high standards in cleanliness, punctual timing & outstanding customer service. These attention to detail qualities explains why this company has five star reviews across Yelp and Google! Through word of mouth and referrals, A Bounce Above The Rest is growing at a rapid rate. So, Tell me about your business. What does A Bounce Above The Rest offer its clients? We are A Bounce Above The Rest, we offer bounce house, party rental supplies, tables chairs, combo slides, waterslides, concessions, such as popcorn machines, snow cones machines, cotton candy, tents, all kinds of games, carnival games, foam parties. Our company focuses on three main things and that is: safety, cleanliness, and customer satisfaction. We always want to make sure the customer always has a good experience and we are there to provide fun! We deliver fun! Its a fun business. These are fun products, kids have a good time at birthday parties, at festivals and large corporate events. When did it start? What year? We purchased this business about a year and a half ago. What was it that made you want to buy this business? This is a fun business! The equipment was clean and in good shape. We didn't want to be of those filthy or disgusting bounce houses, so if we did this business, we wanted to make our stuff was in good shape and clean. What was the toughest thing you went through when opening? We are growing so fast, its tough to find staff to meet the demand. We're looking for a certain personality that can interact well with the customer, be efficient, can get equipment up in a timely manner, making sure its clean, secured down and safe and that our customer is happy. If you had to start over from day 1 what would you have done differently? I think we would have done a little more marketing, managing the groove. Getting the right marketing from the beginning, because at that time this was a new industry coming from manufacturing. Also making sure we have the right products and right equipment when we got there, because we always want to make the customer is happy. Currently mostly our marketing is just through word of mouth. We are so busy already. We are careful, if we do more marketing, how well would we be able to fit the demand. What is the toughest part about having a business in 2019? This goes back to managing growth, finding the right talent; with such a good economy, business is good. We are just making sure we management it, making sure we have he right people in place, and our customers are happy. What sets A Bounce Above The Rest apart from other competitors in Las Vegas and Henderson? Our business serves Las Vegas, Henderson, Boulder City, all over. What sets us apart is that we are focused. What I have been finding in my research, is that a lot of bounce house companies, they don't really have business philosophies, they'll just deliver bounce houses, and that's it. Our goal is safety, cleanliness and customer service, but there is also other things; like we pride ourselves on being on time, for all deliveries. Customers really like and appreciate this about us. We are always good at communicating with our customers previous to their event. We are licensed and ensured, and customer service is always a priority for us. Unlike other bounce house businesses you may find on Craigslist. This is why a lot of people get cancellations from these bounce house rentals from Craigslist the day of their event. A lot of time when people are planning their parties and events, it can be very stressful. We're planning parties for our kids, the last thing we want is for the main attraction to be cancelled at the last minute, then the customer will have to try and scramble to find another company. We really take this into consideration, we take this to heart, we want our customers to feel accommodated, we want to make sure they feel like their guests are happy, we want to make this stress free for them. What is the number 1 way you currently bring in new customers? We get our name out there by a lot of online advertising to get the business out there, like yelp which is a great thing for us. We currently have 5 star reviews across the board and we are also highly rated on Google. Word of mouth. We really take to heart that the best compliment is referral. We always want to make sure our repeat customers are always happy since we get a lot of repeat customers. We also a punch card system, which after 4 deliveries you get rewards. You make a lot of good connections along the way. Its always great to see a customer again, you become friends. Has the Internet played a big roll in your business as it has become more prevalent? Oh absolutely, this is where we are able to get the initial lead. They make just do a Google search "Bounce House Las Vegas" and we are one of the first companies to pop up on the search engine. However I don't like to focus on that, I just think its a good way to get your foot in the door, from there is where you are able to connect with your customer. When a customer calls us, we make the booking process easy and we are accommodating as much as possible, and we can keep the communication lines open from the booking process up until their event. We also have a follow up process after the event. If you had to look 6 months to a year into the future where would you like to see your business? What is your dream? I would love to have all the staff, because I would love to run my own company full time. As far as my position, I want to be able to keep in contact with the customer. This is what I enjoy the most. I'm looking for quality staff to help me with the work load once we get to the event. I would like to be running the business, client contact because these are usually big events and we feel honored to be apart of this. Its so rewarding to see their children jumping around having fun.  A Bounce Above The Rest: Phone : 702-907-5544 Website: www.bouncehousevegas.com Email: sales@bouncehousevegas.com Instagram: www.instagram.com/bouncehousevegas/ Thank you Gary from A Bounce Above The Rest for sharing your story of success with the Las Vegas Business Review and our community.
 Strolling around Henderson and online in Facebook groups, I always see these DELICIOUS looking, Chocolate covered Peanut Butter Balls. Seriously, who doesn't love Peanut Butter?! I also see people ranting and raving online about how good these are... They are the perfect little gift or a great accessory to a sweets table at a Party or an Event. Let me introduce you to Sheri, The cute and bubbly owner / baker of Sugar and Spice, Peanut Butter Balls. So, Tell me about your business. What does Sugar and Spice offer its clients? We offer Chocolate Peanut Butter Balls that are available for individual orders and in local retail venues. Currently, product can be found at Slice 19 at the Chimera Golf Course, Vegas Valley Winery, Desert Wind Coffee Roasters, Sambalatte at Boca Park, Seasons Grocery in Lake Las Vegas, Artisanal Foods, Lily Coffee at Fashion Show Mall, Central Coffee Shop, and Khoury’s Fine Wine. We are growing with new accounts daily and I am so grateful to those retail shops that support small business and working with Sugar and Spice. Starting this month, we will have Peanut Butter Balls at local events. You can find us at the upcoming Black Las Vegas Food Festival, LV Craft Shows and Shop Small Henderson. When did it start? What year? Sugar and Spice began in Ventura County, California, in 2017 as a side hustle. With some encouragement from some small shop owners and Chamber of Commerce members I decided to get licensed and turn it into a small business. After moving to Vegas in 2018, I acquired all licensing through the Southern NV Health District and began again in May of 2019 here in the Las Vegas Valley. What was it that made you want to start this business? After first relocating to Las Vegas, I ended up working for two companies out here with the highest employee turnover rate ever! After that second position, I took this as a sign from the universe that I was meant to start up Sugar and Spice here in Vegas and I did just that! I drove away from that last position with a plan already in mind! What was the toughest thing you went through when opening? The toughest task so far has been just to get the brand name recognized as something that people want to try. With food, once people try it and like it, then they're hooked, but the challenge can be getting product out there and visible enough that people want to give something new a try. A lot of the stores are doing reorders and selling to people who have purchased once and return to continue purchasing again. What is the toughest part about having a business in 2019? As a new business the toughest part has been getting beyond my output expenses exceeding my input. Having the patience in knowing that eventually it will pick up, but at first it starts out slow has just been a constant reminder that I need to keep plugging along and not lose faith or focus. What is the number one way you currently bring in new customers? I hit the ground running. I am contacting store owners, shop owners, food and beverage managers, or distributors to set up one-on-one appointments and meetings just to get them to sample and try the Chocolate Peanut Butter Balls. I meet with them, share a sample box and then we go from there. Are you doing this all on your own? I am the chief salesperson. I am the CFO, CEO, Head Baker, Director of Purchasing, Community Liaison, Manager of Charitable Giving, bookkeeper, accountant and janitor. I have however, been extremely blessed to have wonderful friends that have given of their amazing time and talent in design, photography, and just general cheerleading! It has also become a family affair at times, with my youngest daughter assembling boxes and my oldest daughter becoming quite savvy as the appointed Director of Social Media, with all payment in the form of Chocolate Peanut Butter Balls. I like people and I love talking with people and connecting; therefore I attend a lot of networking events, entrepreneur meetings and business activities where I can collaborate with others. I also always have samples which are rarely turned down. Has the Internet played a big role in your business as it has become more prevalent? I think the first place people go is social media so in this way the internet has helped in terms of posting photos of product, making announcements, offering specials, or gaining followers. I also think it helps as a constant reminder for everyone with regular posts to simply give a, "Hi! I'm here!" message. Doing “live” posts or give aways seems to be another reminder to those looking at social media; If you need something for a party, I'm here ... If you need gifts, I'm here ... holiday gatherings, I'm here. It just serves as a continuous way to remain visible. I also just posted on a holiday website for online orders to be shipped out nationwide which is just another way the internet is serving a great purpose. If you had to look six months to a year into the future, where would you like to see your business? Right now, it’s just Chocolate Peanut Butter Balls that I want to push out first. Eventually I'd like to add in a white chocolate or maybe do something with a protein powder. I get a ton of suggestions from people; Keto, vegan, gluten free, sugar free, the list goes on, but right now it’s all just the real deal. That’s what makes these Chocolate Peanut Butter Balls so GOOD! I would like to maybe venture into CBD eventually and see where that could go as well. I think they would sell quite well in that arena. My ultimate goal is to be in big brand stores. I would love to see my product in Starbucks! I would love to see Sugar and Spice Chocolate Peanut Butter Balls in Whole Foods, Sprouts, or Trader Joes. As far as my role, I would be perfectly happy and content just being in the kitchen and having someone else doing sales and meetings, purchasing, accounting and everything else that goes along with running a business. I’d like to create a team. I'm more of a creative person, more so than a logistics person. After being in my previous employment positions and seeing how people were treated, I want to be the complete opposite as a business owner. I want to treat people the way employees should be treated. My hope is that people to want to come to work and they feel that they're valued and an expert in what they do. My hope is that I will be able to create an environment in which employees can feel part of a team in knowing that they're creating the best well-being for themselves and for the company as a whole. I’d like to create an entire charitable giving side and know that funds set aside for these purposes are truly going to local outreach and community organizations to help those in need. This has been a huge motivator for me from the get-go. I recently came to the realization that I can give small now, knowing that as the company grows, so too, can the giving. Participating in small local events with donations and sponsorships has been very rewarding in knowing that I am making the decisions with full authority to have Sugar and Spice take part in making a difference and giving back. I’m looking forward to what lies ahead! As a result, I am pushed harder and further each day and learning as I go. I stay humble. I try to surround myself with those that are positive and encouraging and I go to work each day letting my faith in what is yet to come, be bigger than any fear.  Here is their contact information: Phone : 805-404-1323 Website: https://sherilong.wix.com/sugarandspice Email: sugarandspicesales@outlook.com Facebook: www.Facebook.com/Sugarandspicesales/ Instagram: www.instagram.com/sugarandspicelasvegas/ Thank you Sheri from Sugar and Spice, Peanut Butter Balls for sharing your story of success with the Las Vegas Business Review and our community.
Trifecta has fifty years of combined professional experience in both residential and commercial HVAC services with over 15,000 jobs successfully completed. This company’s goal is to provide outstanding HVAC services with the highest level of honesty and integrity and a mission to prioritize customer comfort with customized solutions. Trifecta has an impressive list of services including air conditioning installation and repair, air duct installation and repair, heater installation and repair, furnace installation and repair, ductless air conditioner service, flame sensor repair, thermostat repair.
They certainly value outstanding customer service and go above and beyond what is expected. Their staff are professional, friendly, and experienced factory trained employees, no sub-contractors. At Trifecta employees and customers are treated like family. They are a five-star customer rated Yelp company with a maintained 98% customer satisfaction rating providing top quality workmanship, state of the art HVAC equipment and unparalleled customer service to their local community. Trifecta is also a Trane Comfort Specialist Dealer enabling them to provide a superior level of quality and service. Trifecta’s experienced technicians provide free in-home estimates on equipment, ductwork installation and or replacement and repair. We provide money saving coupons and specials. Trifecta has the needed knowledge and manpower to fully service anyone who has residential and or commercial HVAC needs. They have attained the Trifecta of temperature control, achieving perfect indoor climates for homes and commercial properties across the area. They totally believe that home comfort is essential to our quality of life. All homes are not the same, that is why Trifecta is dedicated to providing you with custom-tailored solutions that will best fit your needs and wants. Trifecta’s Mission Viejo HVAC technicians will work quickly to diagnose issues with heater and or air conditioning and provide cost effective solutions. Every member is licensed, bonded, and insured. No matter how complex, Trifecta ensures a positive experience for every customer. Trifecta takes steps to protect indoor air quality preventing respiratory infections, asthma, allergies, and pulmonary disorders, providing routine maintenance for HVAC systems to ensure indoor air quality using effective methods of protection. Maintenance provides system longevity and helps to save money on monthly energy bills and help avoid more expensive repairs. Preventative maintenance plans include Heatsmart and Coolsmart plus Spring and Fall maintenance and, annual air conditioning and furnace maintenance which includes discounts on repairs and diagnostics, priority scheduling and service, auto pay, and one year parts and labor warranty. Fortunately, Trifecta offers financing options to suit you with easy term payments. A skilled and trained comfort specialist will come to your home or business see what you need and want, give you all your options available and help you decide which system fits your needs and budget. Financing, with approved credit, takes only a few minutes. Pay over time with a simple application process and competitive credit limits. Trifecta partners with federal, state, and local governments to help make efficiency upgrades to your heating and cooling systems more affordable for homeowners. And, Trifecta is proud to be a Ygrene Register Contractor. Ygrene improves the environment and strengthens communities by removing barriers to financing energy efficiency for residential and commercial properties. A system of financing that helps make improvements and reduce carbon emissions. Trifecta is dedicated and committed to doing their very best, in every way possible, to their customers, their employees, and their community. They are honored to serve today and in the future. Trifecta is not a member of Better Business Bureau and has had one complaint in last three years. One complaint closed in last twelve months. Violation of do not call list. Trifecta shows and impressive 4.9 stars out of twenty-five on facebook, 4.5 out of ninety-nine on yelp, 4.6 out of eleven on google, and 5 out of fifty on birdey. Treeium is now the leading household name in the home improvement and design industry. They are leading the way with their sustained high levels of integrity, innovation, customer satisfaction and technology while providing unmatched service, selection, convenience, and consideration. They are a full service remodeling company passionate about helping homeowners to green and build their dream house in a sustainable healthy way for their families and for the planet.
They believe that change is one of the driving forces that makes the world go around. Days change seasons change people change. You can embrace change or try to ignore it. At Treeium, they choose to embrace change and that is what they have been doing for the past twenty-six years. Accepting and embracing change and trying to make all changes for the better. This belief has put Treeium in the forefront of the remodeling business in California and has taught them thousands of valuable lessons. It is with this experience that Treeium faces their clients projects with and the understanding that all remodels are opportunities to change for the better. Treeium is a team of experienced experts who come to work happy, who feel respected, and who are committed to making every customer feel special. We guarantee customer satisfaction with our financial strength, transparency, and full project visibility through our unique and innovative technology. Treeium is committed to serving their community, by providing sustainable ecofriendly and energy solutions that benefit both the consumer and the planet. This company helps to beautify the planet and offset our carbon footprint by planting a tree with every completed project! That is awesome! To begin your process with Treeium they set up a meeting to learn all about your vision and to discuss your ideas, budget, and specific needs. Treeium is big on wanting you to be comfortable expressing your thoughts, ideas, dreams, and specific needs. It is your home and your remodel! Next on the agenda is Treeium”s experts go to the drawing board to start designing, keeping you posted on the entire plan as it is created and welcoming any and all input. Planning is the key to each project’s success. Teamwork! Once the design phase is complete and you have been approved, it is time to remodel and or build. Treeium’s professional team works diligently to make each individual vision a reality that is beautiful, efficient, and sustainable. They also offer an extended guarantee in case anything goes wrong, Treeium will have your back. Their energy audit contractors will come out to your home to help you determine which purchases and improvements will save you the most money and energy. They will review past utility bills, do a room by room examination, look for air and or HVAC leaks, perform a thermographic scan, insufficient insulation, check your appliances for malfunctions and for any potential combustible safety issues, using the latest technology. Treeium has their own soft story seismic retrofit services which include 0% financing and zero upfront engineering costs, comprehensive document filing management, cost-effective engineering and construction, high quality custom frames and grade beams, and free on-site assessment and inspection. Treeium’s seven step process is first the inspection to assess building condition, engineering analysis and construction plans, submit and obtain building permits, tenant habitability plans, financing if needed, building retrofit, and cost recovery. A home is as healthy as it’s foundation. Treeium will examine your home’s foundation to look for cracks, weakness, and misalignment fix them or build new ones. Their experts can also remodel your basement adding strength to it’s foundation. Need paver service? Treeium does pool decks, coping, driveways, patios, walkways, steps, fire pits with sitting walls, and architectural design. Treeium home improvement services include bathroom and kitchen remodeling, pavers, flooring, painting, roofing, windows, doors, retrofit, foundations, sunrooms and additions, patio, home energy services include energy audit, energy efficiency, HVAC, insulation, solar energy, and weatherization. Clearly impressive. Treeium is committed to providing the best craftsmanship and customer service to maximize your living space and make sure that your project will be a success from start to finish. Remember, room additions, and or extensions to your home are a great way to customize your home to fit what you want without having to sell and move. It is also one of the best investments you can make in your home. And to help you feel safe in your new environment experienced addition contractors ensure they are safe and completed to code and know how to deal with everything from plumbing, electrical, lighting, cabinets, flooring, tile, countertops, fixtures, and structural issues, all of which can be done in an energy sacrificing quality, safety, or budget. Treeium uses sustainable non-toxic materials to help create a space that is efficient, healthy, and beautiful like an oasis-like space you won’t want to leave. Whether you want to build and or remodel, their contractor’s expertise can certainly help you achieve your dream. As far as financing goes they offer plenty of incentives up to $6,500 plus 30% solar tax credit and 50% savings on energy bills. Here are a few of their participating financial institutions, Ygrene, US Department of Energy, Green Sky & Energy Upgrade. Treeium received 4 stars out of 85 on yelp and 4.6 out of 11 on google. A couple customer reviews stated “I got my dream kitchen! Thanks to our project manager who helped make it happen so professionally from the first meeting. 3 design through construction everyday keeping us in the loop the entire time.” “ Treeium is as good as it gets. From the account representative to their reps from their Treeium Gives Back program. I felt very comfortable entrusting them to remediate some mold that was found in the attic our property. My son was diagnosed with a disease that was being agitated by that mold. Treeium helped us immensely by paying the remediation project bill for us and now we can rest assured that he is safe from exposure to mold in our home. We are eternally grateful to Treeium and their projects!” Treeium believes that change starts from the inside out and that the home is a great place to start and that for every need there is a green solution and that is why we use eco conscious sustainable building practices to remodel your home and protect the planet creating dream homes in an efficient sustainable and healthy way for families, communities, and the planet. Thank you Treeium. |
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